Gift cards purchased from Fluz Fresh are individual merchant gift cards. They are not “Fluz Fresh gift cards”.
All gift cards purchased from Fluz Fresh are considered final. As stated in the app, gift cards purchased from Fluz Fresh are non-refundable, except where required by law.
Please visit the merchant’s website prior to purchasing a gift card from Fluz Fresh — gift cards are subject to that individual merchant’s terms and conditions.
In case Fluz Fresh can accommodate a refund, it may be subject to a restocking fee. The restocking fee is determined on a case-to-case basis and may range from 10-40%.
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Returns are subject to each individual merchant’s terms. Please visit that merchant’s website for their exact terms.
Gift cards purchased from Fluz Fresh is a merchant’s specific gift card. It is not a “Fluz Fresh gift card”.
When a product/service purchased with a gift card is returned, the merchant may:
- Return the balance on the same gift card. In that case, you may use the same gift card found in the Fluz Fresh app for future purchases.
- Return the balance on a new gift card. In that case, please coordinate with the merchant.
- Return the balance to your “online wallet” or account found in that merchant’s website.
Prior to canceling your product/service, we recommend that you contact the merchant’s customer support and inquire how your gift card may be refunded.